Refund Policy

Last Updated: January 2025

1. Eligibility

You are eligible for a full refund if:

• You request a refund within 30 days of your purchase date
• You have not completed more than 50% of the course
• You have not downloaded the certificate of completion

2. How to Request a Refund

To request a refund, please email us at info@easytaxacademy.com with:

• Your full name
• Email address used for enrollment
• Order number or transaction ID
• Brief reason for refund (optional but appreciated)

3. Refund Processing

• Refund requests are reviewed within 1-2 business days
• Approved refunds are processed within 5-10 business days
• Refunds are issued to the original payment method
• You will receive a confirmation email once the refund is processed

4. Non-Refundable Items

The following are not eligible for refunds:

• Purchases made more than 30 days ago
• Courses where the certificate has been issued
• One-on-one coaching sessions after they've been delivered
• Third-party services or software purchases

5. Access After Refund

Once your refund is processed, your access to the course will be revoked. You will no longer be able to view course materials, videos, or download resources.

6. Course Cancellations by Easy Tax Academy

In the unlikely event that we cancel or discontinue a course, all enrolled students will receive a full refund automatically.

7. Chargebacks

If you initiate a chargeback through your credit card company without first contacting us, your account will be immediately suspended and you may be ineligible for future enrollments.

8. Questions?